Offering our discerning passengers and guests an unforgettable shopping and dining experience is precisely what we expect from our renowned, successful concessionaires. For our part, we provide them with collaborative, comprehensive support for all their needs. Our interdisciplinary team of planners, architects, concession and center managers as well as sales and marketing experts is with them every step of the way.
Supporting Your Store Operations (From Planning to Realization)
- Support in the planning and modernization of concession spaces
- Ongoing marketplace management
- Market research and passenger data analysis
- Mystery shopping and quality assurance
- Workshops and trend scouting trips
Marketing and Sales Support
- Airport advertising in cooperation with Media Frankfurt
- Year-round campaings (incl. seasonal and themed events)
- B2C campaigns #beforetomatojuice
- Customer loyalty program Miles & More
- Personal shopping service
- Online and social-media marketing